Pledge:
One way to avoid: Avoid resolve users to make calls to the same question a second time;
A necessary two: Make sure that provide sales support, must ensure that the sales process without changing products, non-infringement of the interests of dealers;
Three not leak: Yigebulou record customer calls; left out to solve customer problems; Yigebulou tracking results, do not miss a question, did not miss a detail;
Four elements: the work should take the initiative; care should be sincere; reaction to fast; service to be thoughtful;
Five place: service attitude in place; service thinking in place; service technology is in place; service management in place; service operations in place.

Service objectives:
Giving customers a good product experience, creating higher customer satisfaction